If you have any queries then we have a list of Frequently Asked Questions below.
Each box contains an Energising Body Wash, a Balancing Hair Wash, a Refreshing Face Wash, and a Hydrating Face Moisturiser. If you wet shave, then we'll add a Comforting Shave Lotion and a Soothing Post-Shave Balm. If you have a beard, then we'll add a Conditioning Beard Wash and a Nourishing Beard Oil.
Your first box will be dispatched the very next working day, with delivery usually taking 2-3 working days.
Your plan will renew automatically on the anniversary of your sign-up date. For example, if you sign up on the 12th of the month, then yours subscription will renew automatically on the 12th of every month, every other month, or every three months, depending on your subscription plan.
Once your subscription renews successfully, your renewal box will be dispatched the very next working day, with delivery usually taking 2-3 working days.
All our products have been made using the highest quality natural and organic ingredients, are free from harsh chemicals, vegan friendly and cruelty free.
Our products are made right here in the UK. Our bottles are manufactured in Surrey, boxes in Brighton, skincare formulations in Denford, and we bring it all together in our facilities in London and send it out to our members all over the UK.
Postage and packaging is FREE for all subscriptions and £3.35 for other deliveries. We use Royal Mail for all our deliveries.
You will save up to £30 per box if you subscribe in comparison to a one time-purchase.
If you do not wish to subscribe, we also offer one-time boxes and products. Browse our full range by visiting our online Shop.
Our products are suitable for all skin types and have been formulated with sensitive skin in mind. Our gentle formulations are kind to skin.
Of course! Just select 'this is a gift' at the checkout.
As long as the products have not been used and are in the same condition as when leaving our warehouse, we are able to issue a refund immediately upon receiving the returned products.
We're sorry to hear that you wish to end your subscription with us. If there's anything we can do to help you find a more suitable plan then please do not hesitate to get in touch. You can suspend, restart or cancel your subscription at anytime by logging into your account.
For customer service or professional enquiries please email: [email protected]