Got a Query?

If you have any queries then we have a list of Frequently Asked Questions below.  

What is TOPPBOX?

TOPPBOX is a personalised grooming subscription box for men. We hand-pick 5-7 full size grooming products with a value of £50-£70 and deliver it straight to your door every 2 months, with a new selection of products in each delivery.

How much does TOPPBOX cost?

A subscription costs £24 + £3.35 P&P and boxes are delivered once every 2 months.

When will my first box be dispatched?

Your first box will be dispatched on Friday 6th of Aug.

How often are renewal boxes delivered?

We deliver your renewal boxes once every 2 months: Feb, Apr, Jun, Aug, Oct, Dec. Subscriptions are aligned to a fixed bi-monthly dispatch schedule rather than relative to the date of the initial order.  Your first box will be dispatched on Friday 6th of Aug. Your second box will be the dispatched on 10th of October. Your third box will be dispatched on the 10th of December. So on and so forth every 2 months.

When is the next renewal date?

Plans renew every 2 months, on the 1st of the month. Renewal boxes are dispatched on the 10th of the same month. If you signed up before the 9th of July, your next renewal date is on the 1st of August. If you signed up after the 9th of July, your next renewal date is on the 1st of October.

Can I Give As Gift?

To purchase as a gift, you'll want to complete the grooming profile and once you reach the checkout page you'll see an option to check off the box for "This is a gift". Here, you can enter the gift recipient's full name, recipient's email address, and a personalised gift message. When a gift is shipped, the gift recipient will receive an email that allows the recipient to see their gift, learn more about their grooming subscription box and view any personal message that was sent. 

Can I cancel my subscription?

We're sorry to hear that you wish to end your plan with us. You can suspend, restart or cancel your subscription at any time by logging into your account. You must cancel by the last day of the month should you not wish to receive any further boxes. 

How can I get in touch?

For customer service or professional enquiries please email: [email protected]