Got a Query?

If you have any queries then we have a list of Frequently Asked Questions below.  

What is TOPPBOX?

TOPPBOX is a personalised grooming discovery box for men. We deliver 5-7 hand-picked full size grooming products straight to your door every 2 months, with a new selection of products in each delivery.

How much does TOPPBOX cost?

A subscription costs £24 + £3.35 P&P and boxes are delivered once every 2 months.

When will my first box be dispatched?

Your first box will be dispatched on Thursday 20th of May.

How often are renewal boxes delivered?

We deliver your renewal boxes once every 2 months: Feb, Apr, Jun, Aug, Oct, Dec. Subscriptions are aligned to a fixed bi-monthly dispatch schedule rather than relative to the date of the initial order.  Your first box will be dispatched on Thursday 20th of May. Your second box will be the dispatched on 10th of August. Your third box will be dispatched on the 10th of October. So on and so forth every 2 months.

When is the next renewal date?

Plans renew every 2 months, on the 1st of the month. Renewal boxes are dispatched on the 10th of the same month. If you signed up before the 10th of May, your next renewal is on the 1st of June. If you signed up after the 10th of May, your next renewal date is on the 1st of August.

Can I cancel my subscription?

We're sorry to hear that you wish to end your plan with us. You can suspend, restart or cancel your subscription at any time by logging into your account. You must cancel by the last day of the month should you not wish to receive any further boxes. 

How can I get in touch?

For customer service or professional enquiries please email: [email protected]