If you have any queries then we have a list of Frequently Asked Questions below.
TOPPBOX is a personalised grooming subscription box for men. We hand-pick 5-7 full size grooming products with a value of £50-£70 and deliver it straight to your door every 2 months, with a new selection of products in each delivery.
A subscription costs £24 + £3.35 P&P and boxes are delivered once every 2 months.
Your first box will be dispatched on Friday 6th of Aug.
We deliver your renewal boxes once every 2 months: Feb, Apr, Jun, Aug, Oct, Dec. Subscriptions are aligned to a fixed bi-monthly dispatch schedule rather than relative to the date of the initial order. Your first box will be dispatched on Friday 6th of Aug. Your second box will be the dispatched on 10th of October. Your third box will be dispatched on the 10th of December. So on and so forth every 2 months.
Plans renew every 2 months, on the 1st of the month. Renewal boxes are dispatched on the 10th of the same month. If you signed up before the 9th of July, your next renewal date is on the 1st of August. If you signed up after the 9th of July, your next renewal date is on the 1st of October.
To purchase as a gift, you'll want to complete the grooming profile and once you reach the checkout page you'll see an option to check off the box for "This is a gift". Here, you can enter the gift recipient's full name, recipient's email address, and a personalised gift message. When a gift is shipped, the gift recipient will receive an email that allows the recipient to see their gift, learn more about their grooming subscription box and view any personal message that was sent.
We're sorry to hear that you wish to end your plan with us. You can suspend, restart or cancel your subscription at any time by logging into your account. You must cancel by the last day of the month should you not wish to receive any further boxes.
For customer service or professional enquiries please email: [email protected]