Got a Query?

If you have any queries then we have a list of Frequently Asked Questions below.  

What is TOPPBOX?

TOPPBOX is a personalised grooming discovery box for men. We deliver 5-7 hand-picked grooming products straight to your door every 2 months, with a new selection of products in each delivery.

How much does TOPPBOX cost?

A subscription costs £24 + £3.35 P&P and boxes are delivered once every 2 months.

Can I purchase as a gift?

You certainly can, just tick the 'This is a Gift' checkbox at the checkout and enter the gift recipients details.

When are boxes dispatched?

We use Royal Mail and dispatch all boxes on the 10th of the month, every 2 months. Due to high demand we are holding a second dispatch this month on the 17th of August.

When do subscriptions renew?

Plans renew every 2 months, on the 1st of the month. Renewal boxes are dispatched on the 10th of the same month. Next renewal is on the 1st of October.

How often is TOPPBOX delivered?

We deliver our boxes are once every 2 months. For example, your first box will be dispatched on the 17th of August. Your second box will be dispatched on the 10th of October. Your third box will be dispatched on the 10th of December. So on and so forth every every 2 months.

Can I cancel my subscription?

We're sorry to hear that you wish to end your plan with us. You can suspend, restart or cancel your subscription at any time by logging into your account. You must cancel by the last day of the month should you not wish to receive any further boxes. 

How can I get in touch?

For customer service or professional enquiries please email: [email protected]